Global Fasteners Ltd

Unit 19
Delph Industrial Estate
Delph Road
Brierley Hill
West Midlands
DY5 2UA

Tel: 01384 480793
Fax: 01384 482522

We’re open Monday – Friday 8:30 a.m. – 4:00 p.m. 

Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

Postage in the UK will take 1-3 days (first class post)
International postage will take 1-3 weeks depending on what part of the world you are located and which shipping option you choose.
All items purchased before 3pm (GMT) are dispatched the same day. All items purchased after 3pm will be posted the following day.

What happens once i have placed my order and paid for my purchase?

Once checkout is completed and payment is made , items will be packed and posted to the address given when checking out. All items purchased before 3pm (GMT) are dispatched the same day. All items purchased after 3pm will be posted the following day.

Do I receive an invoice with my order?

Invoices will be send via email automatically once the checkout section is completed and payment has been made

Can I purchase products at trade price to sell in my shop?

Yes. Please send and email requesting a trade account application form. Once we have reviewed your application, we will then send out our local area representative to discuss what we can offer your company and answer any questions you might have.

How do I return my item if I'm not satisfied?

Please contact us with details of your purchase ( name , address , date of purchase etc. You will then be emailed a paid for postage label to print off and use to return the item. Simply take the item to your local post office and once we have received the item, you will be fully refunded.
Items must be returned in the same condition they are received. (undamaged)

What if my order is lost in the post?

If orders are not delivered, please contact us and we will send out a replacement item.
We will not refund items that are lost in the post. We will always send out a replacement to cover the original item that was lost.

Send us an email

Global Fasteners Ltd
Unit 19
Delph Industrial Estate
Delph Road
Brierley Hill
West Midlands
DY5 2UA

Want to send us a message?

Email us at sales@global-fasteners.co.uk